Message from the HHS Performance Improvement Officer

The U.S. Department of Health and Human Services (HHS) supports and implements programs that enhance the health, safety, and well-being of the American people. In accordance with the Government Performance and Results Act (GPRA) of 1993, as amended in the GPRA Modernization Act (GPRAMA) of 2010, I am pleased to present the Fiscal Year 2020 Annual Performance Plan and Report, documenting the Department’s performance during the past year. Further information detailing HHS performance is available at

In FY 2018, HHS monitored over 1,000 performance measures to manage departmental programs and activities and improve the efficiency and effectiveness of these programs. This report includes a representative set of performance measures to illustrate progress toward achieving the Department’s strategic goals. The information provided spans the Department’s 11 operating divisions and 14 staff divisions and includes work across the country and throughout the world. Each HHS division has reviewed its submission and I confirm, based on certifications from the divisions, that the data are reliable and complete. When results are not available because of delays in data collection, the report notes the date when the results will be available.  The results presented here demonstrate that HHS is performing well across a wide range of activities.

Jen Moughalian
Acting Performance Improvement Officer
U.S. Department of Health and Human Services

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