Numbers at a Glance

(As of December 31, 2009)

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Status of All Complaints  
Complaints Remaining Open 5,646 12% of Total
Complaints Resolved 43,122 88% of Total
Total Complaints Received 48,768  

* Referrals to DOJ - 466

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Total Investigated Resolutions    
Corrective Action Obtained (Change Achieved) 9,854 66% of Total
No Violation 5,047 34% of Total
Total Complaints Investigated 14,901  

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Content created by Office for Civil Rights (OCR)
Content last reviewed on July 26, 2013