Alternative Dispute Resolution (ADR) Services

Services are available for appeals filed with the Appellate, Civil Remedies, and Medicare Operations divisions. ADR typically involves either mediation or ombudsman services.


In mediation, a trained neutral helps you resolve a dispute on your own terms. Mediation is voluntary, informal, and confidential. Find out if mediation is right for your case.


Participate in seminars about conflict management, mediation, and related topics. Learn more about specific course content and how to sign up.

Other ADR Services

DAB provides a variety of other ADR services, including conflict coaching, group facilitation, and office conflict intervention.
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