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November 19, 2020
Contact: HHS Press Office
[email protected]

OCR Settles Twelfth Investigation in HIPAA Right of Access Initiative

The Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services (HHS) announces its twelfth settlement of an enforcement action in its HIPAA Right of Access Initiative. OCR announced this initiative as an enforcement priority in 2019 to support individuals’ right to timely access to their health records at a reasonable cost under the HIPAA Privacy Rule.

The University of Cincinnati Medical Center, LLC (UCMC), which is an academic medical center providing healthcare services to the Greater Cincinnati community, has agreed to take corrective actions and pay $65,000 to settle a potential violation of the HIPAA Privacy Rule’s right of access standard. 

In May 2019, OCR received a complaint alleging that UCMC failed to respond to a patient’s February 22, 2019, records access request directing UCMC to send an electronic copy of her medical records maintained in UCMC’s electronic health record (EHR) to her lawyers.  OCR initiated an investigation and determined that UCMC failed to timely provide a copy of the requested medical records in potential violation of the HIPAA Rules, which include the right of patients to have electronic copies of records in an EHR transmitted directly to a third party.  As a result of OCR’s investigation and intervention, the complainant received all of the requested medical records in August 2019.

“OCR is committed to enforcing patients’ right to access their medical records, including the right to direct electronic copies to a third party of their choice. HIPAA covered entities should review their policies and training programs to ensure they know and can fulfill all their HIPAA obligations whenever a patient seeks access to his or her records,” said Roger Severino, OCR Director.

In addition to the monetary settlement, UCMC will undertake a corrective action plan that includes two years of monitoring. A copy of the resolution agreement and corrective action plan may be found at https://www.hhs.gov/sites/default/files/university-of-cincinnati-medical-center-ra-cap.pdf*.

* People using assistive technology may not be able to fully access information in this file. For assistance, contact the HHS Office for Civil Rights at (800) 368-1019, TDD toll-free: (800) 537-7697, or by emailing [email protected].

Note: All HHS press releases, fact sheets and other news materials are available at https://www.hhs.gov/news.
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Last revised: November 19, 2020

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