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May a health care provider discuss a patient’s health information over the phone with the patient’s family, friends, or others involved in the patient’s care or payment for care?

Yes.  Where a health care provider is allowed to share a patient’s health information with a person, information may be shared face-to-face, over the phone, or in writing.


Created 9/16/08

Content created by Office for Civil Rights (OCR)
Content last reviewed on July 26, 2013