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Terms of Service Agreements

A federal-compatible Terms of Service (TOS) agreement is required for official government use of social media tools that are offered to the agency at no cost. At HHS, these TOS agreements are signed by the Digital Communications Division on behalf of the entire department. Use the lists below to determine if a "federal friendly" TOS is available for a given tool. Some of the services on this list are asterisked and refer to the following language: “The HHS Office of General Council (OGC) has determined that these tools are acceptable for use without an HHS TOS agreement.”

The Terms of Service listed here apply to no-cost (free) tools only. If you wish to pay for a fee-based product, the TOS agreement and any specific issues should be negotiated by the OpDiv/StaffDiv during the procurement process.

All third-party social media technologies are still subject to the standards and policies that govern web communications.  Terms of Service agreements  reflect the ability of the government to legally do business with a company (for a no-cost tool), but do not necessarily address privacy, security, accessibility, records, etc.  All of those must be evaluated by the relevant agency in the context of the how the tool will be used. A signed TOS does not indicate that a tool meets these requirements and additional considerations may be necessary.

  • Learn more about federal-compatible Terms of Service agreements.
  • Use this guide to negotiate a Terms of Service agreement with a vendor.

Tools with Signed Terms of Service

This list includes Third Party Websites and Applications (TPWAs) for which HHS has signed a federal-compatible TOS agreement, or for which the standard TOS have been cleared for use.  The list below also indicates if a Privacy Impact Assessment (PIA) is necessary for a given tool.

Tool Function TPWA PIA required
4Q Survey.com/iPerceptions satisfaction measurement tool yes
Amazon Appstore Mobile app store  
AddThis bookmarking/sharing yes
Apple iOS* iphone, iPad, app development no
Asana Collaborative software; mobile- and web-based project management  
Bing* search engine no
bitly bookmark, organize, share yes
Blackberry App World Blackberry app development no
Blip.tv video hosting/sharing yes
Blogger blogging yes
CartoDB* Government challenge platform  
Challenge.gov* gov contests/challenges platform yes
ChatWING* Website/app chat client  
ClassMarker* online testing and training program yes
Cyfe All-in-one dashboard no
Dialogue App crowdsourcing and ideation yes
Dipity show multimedia in timelines yes
Eventbrite* event registration platform yes
Facebook  social network yes
Figure1 social media, photo sharing for doctors yes
Flickr photo sharing service, owned by SmugMug as of May 25, 2018 yes
Flipboard magazine format social network aggregation  
FourSquare location based software no
GitHub* collaborative software dev yes
Google+ social networking platform yes
Google Analytics website analytics tool no
Google Android Market Android platform app development no
Google Blogger* Blogging  
Google FeedBurner RSS feed yes
Google Moderator social commenting and discussion yes
Google Visualization display of multimedia, data yes
Google Webmaster Tools analytics and search engine optimization yes
GovLoop* knowledge network yes
Hackpad* Wiki and real-time collaborative documents yes
HootSuite social media dashboard no
Hulu video streaming yes
IdeaScale* users submit, vote, and comment on ideas yes
IFTTT* Use/create channel “recipes” for data integrations  
Instagram* photo sharing yes
IntenseDebate social commenting    yes
LinkedIn professional networking yes
MapBox maps no
Measured Voice* social media productivity tool no
Medium blogging yes
Meetup Everywhere social networking platform yes
Mendeley* social networking platform yes
MixedInk wiki yes
My.comMetrics* tracking and benchmarking of blogs no
MySpace social Network yes
News Genius* Wiki & real-time collaborative documents yes
OpenCalais automates metadata generation no
Plotly* Graph and share data  
​Piktochart infographic creation no
Pinterest* photo sharing yes
POP Prototyping on paper No
Quora* question and answer community website yes
Screendoor* Online forms  
Scribd document sharing   yes
Slack* Searchable team communication platform  
SlideShare PowerPoint & word doc sharing, webinars yes
Snapchat* messaging app  
Sniply* Content Sharing  
SocialOomph* social media productivity tool yes
Socialtext  internatl social networking yes
SocialTwist/TAF4Free bookmarking & sharing tool yes
Socrata formerly named blist; data display no
SourceForge open source software development & sharing no
StackExchange Question and answer communities Yes
STCI/VenCorps challenges, contests, and prizes tool yes
Storify* social media curation yes
Stumbleupon content discovery yes
Survey Analytics survey software no
Survey Monkey* survey tool yes
Tableau Public data visualization yes
Thunderclap* Crowdspeaking Platform yes
Tint* social media aggregator yes
Trello Project management no
TubeMongul upload video once to and get analystics for top videos no
Tumblr* blogging yes
Twitter* micro blogging yes
Vine* video sharing service yes
Wikispaces collaboration yes
Wordpress blogging yes
Yammer microblogging no
Yelp crowd-sourced local reviews and social networking no
YouTube video hosting/sharing yes
ZeeMaps maps no


Related Resources

Content created by Digital Communications Division (DCD)
Content last reviewed on August 28, 2018