Numbers at a Glance
(As of April 30, 2009)
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Status of All Complaints | ||
---|---|---|
Complaints Remaining Open | 5,967 | 14% of Total |
Complaints Resolved | 37,724 | 86% of Total |
Total Complaints Received | 43,691 | |
* Referrals to DOJ - 456, Referrals to CMS - 306 |
Total Investigated Resolutions | ||
---|---|---|
Corrective Action Obtained (Change Achieved) | 8,402 | 67% of Total |
No Violation | 4,184 | 33% of Total |
Total Complaints Investigated | 12,586 |