Numbers at a Glance
(As of March 31, 2009)
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Status of All Complaints | ||
---|---|---|
Complaints Remaining Open | 5,936 | 14% of Total |
Complaints Resolved | 37,116 | 86% of Total |
Total Complaints Received | 43,052 | |
* Referrals to DOJ - 454, Referrals to CMS - 302 |
Total Investigated Resolutions | ||
---|---|---|
Corrective Action Obtained (Change Achieved) | 8,212 | 67% of Total |
No Violation | 4,102 | 33% of Total |
Total Complaints Investigated | 12,314 |