Alternative Dispute Resolution (ADR) Services

Services are available for appeals filed with the Appellate, Civil Remedies, and Medicare Operations divisions. ADR typically involves either mediation or ombudsman services.

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Mediation

In mediation, a trained neutral helps you resolve a dispute on your own terms. Mediation is voluntary, informal, and confidential. Find out if mediation is right for your case.

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Training

Participate in seminars about conflict management, mediation, and related topics. Learn more about specific course content and how to sign up.

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Other ADR Services

DAB provides a variety of other ADR services, including conflict coaching, group facilitation, and office conflict intervention.
Content created by Departmental Appeals Board (DAB)
Content last reviewed on July 11, 2019