Numbers at a Glance
(As of February 28, 2009)
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| Status of All Complaints | ||
|---|---|---|
| Complaints Remaining Open | 6,009 | 14% of Total |
| Complaints Resolved | 36,379 | 86% of Total |
| Total Complaints Received | 42,388 | |
| * Referrals to DOJ - 453, Referrals to CMS - 297 | ||
| Total Investigated Resolutions | ||
|---|---|---|
| Corrective Action Obtained (Change Achieved) | 7,992 | 67% of Total |
| No Violation | 4,000 | 33% of Total |
| Total Complaints Investigated | 11,992 | |
