Numbers at a Glance
(As of March 31, 2009)
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| Status of All Complaints | ||
|---|---|---|
| Complaints Remaining Open | 5,936 | 14% of Total |
| Complaints Resolved | 37,116 | 86% of Total |
| Total Complaints Received | 43,052 | |
| * Referrals to DOJ - 454, Referrals to CMS - 302 | ||
| Total Investigated Resolutions | ||
|---|---|---|
| Corrective Action Obtained (Change Achieved) | 8,212 | 67% of Total |
| No Violation | 4,102 | 33% of Total |
| Total Complaints Investigated | 12,314 | |
