Numbers at a Glance

(As of March 31, 2013)

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Status of all complaints

Status of All Complaints  
Complaints Remaining Open 7350 9% of Total
Complaints Resolved 72570 91% of Total
Total Complaints Received 79920  

* Referrals to DOJ - 515

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Total investigated resolutions

Total Investigated Resolutions    
Corrective Action Obtained (Change Achieved) 19306 66% of Total
No Violation 9146 34% of Total
Total Complaints Investigated 28452  

 

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Bar graph showing Investigated Resolutions. 2003 79 no violation; 260 corrective action; 339 total. 2004 359 no violation; 1,033 corrective action; 1,392 total. 2005 642 no violation; 1,161 corrective action; 1,803 total. 2006 895 no violation; 1,571 corrective action; 2,466 total. 2007 715 no violation; 1,484 corrective action, 2,199 total. 2008 1,163 no violation; 2,210 corrective action; 3,373 total. 2009 1,196 no violation, 2,140 corrective action, 3,336 total. 2010 1,526 no violation, 2,703 corrective action, 4,229 total, 2011 1,303 no violation, 2,595 corrective action, 3,898 total.

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Content created by Office for Civil Rights (OCR)
Content last reviewed on July 26, 2013