Enhancing CMS Outreach with Coordination Solutions

Improving internal communications, project management and collaboration.

Executive Summary

CMS conducts nation-wide educational efforts around the Health Care Marketplaces. There are a variety of collaboration tools that CMS makes available specifically to enable remote collaboration among staff. However, there are no widely adopted systems or processes that successfully achieve both collaboration between staff and evaluation of outreach efforts. This team proposes to identify technical solutions and systematic approaches to improve internal communications, project management and collaboration.

A project supported by the: HHS Ignite Accelerator

Team Members

Stefanie Costello, CMS
Jermaine Burkhalter, CMS
Jon Langmead, CMS
Renee Boucher, CMS

Milestones

May 2014: Project selected into the HHS Ignite Accelerator
June 2014: Time in the Accelerator began
September 2014: Time in the Accelerator ended

Project Sponsor

Susie Butler, Director, Partner Relations Group, Office of Communications, CMS