Stop, Collaborate, and Listen!

Fostering Collaboration at the Administration for Children and Families

Executive Summary

ACF programs offices act as independent, autonomous units, with little to no formal communication across channels. Because of this lack of communication, there are lost opportunities in resource sharing, joint process improvement, and employee engagement resulting in differing service delivery and regular duplication of effort. Through collaboration with staff from across the agency, we want to determine which connections (topic, location, job function) are most compelling, and what methods (communications vehicles, spaces for face-to-face work, possibly even restructuring of current management systems) would be most effective for fostering collaboration.

Team Members

Tiffany Pryce (Team Lead), ACF / OC
Claire Blaustein, ACF / OC

Milestones

August 2017: Project selected into the HHS Ignite Accelerator
September 2017: Time in Accelerator Began
December 2017: Time in Accelerator Ended