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Direct Assister-to-Consumer Outreach Pilot and New Outreach Letter for Open Enrollment 2023

Guidance for assisters in the individual Federally-facilitated Marketplaces (FFMs) on the direct assister-to-consumer outreach pilot and new outreach letter for FFM Open Enrollment 2023 focused on consumers who newly applied for Medicaid/CHIP with their state agency, and were denied and referred to the FFM via inbound account transfer.

Download the Guidance Document

Final

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: November 17, 2022

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.

This is archived HHS content.