Numbers at a Glance
(As of September 8, 2008)
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Status of All Complaints
Complaints Remaining Open | 6,533 | 17% of Total |
Complaints Resolved | 33,059 | 83% of Total |
Total Complaints Received | 39,592 | |
* Referrals to DOJ - 439, Referrals to CMS - 263 |
Total Investigated Resolutions
Corrective Action Obtained (Change Achieved) | 7,227 | 67% of Total |
No Violation | 3,624 | 33% of Total |
Total Complaints Investigated | 10,851 |