Numbers at a Glance
(As of December 31, 2011)
Topics on this page:
Status of All Complaints | ||
---|---|---|
Complaints Remaining Open | 5,970 | 9% of Total |
Complaints Resolved | 60,766 | 91% of Total |
Total Complaints Received | 66,736 |
* Referrals to DOJ - 499
Total Investigated Resolutions | ||
---|---|---|
Corrective Action Obtained (Change Achieved) | 15,176 | 66% of Total |
No Violation | 7,894 | 34% of Total |
Total Complaints Investigated | 23,070 |