Numbers at a Glance
(As of December 31, 2012)
Topics on this page:
Status of All Complaints | ||
---|---|---|
Complaints Remaining Open | 6,931 | 9% of Total |
Complaints Resolved | 70,259 | 91% of Total |
Total Complaints Received | 77,190 |
* Referrals to DOJ - 509
Total Investigated Resolutions | ||
---|---|---|
Corrective Action Obtained (Change Achieved) | 18,559 | 66% of Total |
No Violation | 8,907 | 34% of Total |
Total Complaints Investigated | 27,466 |