(As of March 31, 2010)
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Status of All Complaints | ||
---|---|---|
Complaints Remaining Open | 5,496 | 11% of Total |
Complaints Resolved | 45,493 | 89% of Total |
Total Complaints Received | 50,989 |
* Referrals to DOJ - 470
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Total Investigated Resolutions | ||
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Corrective Action Obtained (Change Achieved) | 10,515 | 66% of Total |
No Violation | 5,462 | 34% of Total |
Total Complaints Investigated | 15,977 |
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