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Results of the 2019 Annual Employee Survey

Employee Viewpoint Survey Home

Item Item Text Percent
Positive
%
Strongly
Agree/ Very
Good/ Very
Satisfied
%
Agree/
Good/
Satisfied
%
Neither
Agree nor
Disagree/
Fair/ Neither
Satisfied nor
Dissatisfied
%
Disagree/
Poor/
Dissatisfied
%
Strongly
Disagree/
Very Poor/
Very
Dissatisfied
%
Percent
Negative
%
Do Not
Know/
No
Basis to
Judge
N
Item
Response
Total**
N
1 *I am given a real opportunity to improve my skills in my organization. 73.6% 29.8% 43.7% 13.3% 9.2% 4.0% 13.2% N/A 51,414
2 I have enough information to do my job well. 76.6% 25.8% 50.8% 12.4% 8.4% 2.6% 10.9% N/A 51,398
3 I feel encouraged to come up with new and better ways of doing things. 69.0% 30.6% 38.4% 15.5% 10.4% 5.1% 15.5% N/A 51,277
4 My work gives me a feeling of personal accomplishment. 79.0% 37.0% 42.0% 12.0% 5.9% 3.1% 9.0% N/A 51,504
5 I like the kind of work I do. 86.9% 45.1% 41.7% 9.0% 2.8% 1.3% 4.2% N/A 51,491
6 I know what is expected of me on the job. 83.7% 37.4% 46.3% 9.4% 5.0% 2.0% 6.9% N/A 51,442
7 When needed I am willing to put in the extra effort to get a job done. 97.0% 67.6% 29.4% 2.1% 0.4% 0.5% 0.9% N/A 51,508
8 I am constantly looking for ways to do my job better. 92.8% 53.9% 39.0% 6.1% 0.7% 0.4% 1.1% N/A 51,540
9 I have sufficient resources (for example, people, materials, budget) to get my job done. 58.2% 17.3% 40.9% 15.2% 17.6% 9.0% 26.6% 102 51,195
10 *My workload is reasonable. 62.9% 16.3% 46.6% 15.1% 14.4% 7.6% 22.0% 58 51,270
11 *My talents are used well in the workplace. 66.5% 22.8% 43.7% 15.3% 11.4% 6.8% 18.2% 196 50,945
12 *I know how my work relates to the agency's goals. 89.0% 40.3% 48.7% 7.2% 2.4% 1.4% 3.9% 127 51,296
13 The work I do is important. 92.7% 54.9% 37.9% 5.3% 1.2% 0.8% 2.0% 93 51,324
14 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well. 73.5% 30.5% 43.0% 12.4% 9.4% 4.8% 14.1% 227 51,302
15 My performance appraisal is a fair reflection of my performance. 76.6% 34.2% 42.4% 11.7% 6.8% 4.9% 11.7% 485 50,971
16 I am held accountable for achieving results. 88.0% 38.1% 50.0% 8.8% 2.0% 1.2% 3.2% 186 51,215
17 *I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. 68.6% 31.4% 37.2% 17.4% 6.8% 7.2% 13.9% 2,481 48,938
18 My training needs are assessed. 60.0% 20.6% 39.4% 21.3% 12.6% 6.2% 18.7% 435 51,030
19 In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding). 74.9% 34.5% 40.4% 11.8% 7.9% 5.3% 13.2% 876 50,648
20 *The people I work with cooperate to get the job done. 80.7% 36.9% 43.8% 10.8% 6.1% 2.4% 8.5% N/A 51,408
21 My work unit is able to recruit people with the right skills. 53.1% 13.9% 39.2% 22.8% 15.8% 8.3% 24.1% 1,577 49,681
22 Promotions in my work unit are based on merit. 48.5% 15.1% 33.4% 26.6% 13.7% 11.2% 24.9% 3,856 47,319
23 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 39.5% 10.4% 29.1% 29.8% 17.7% 13.0% 30.7% 6,297 44,892
24 *In my work unit, differences in performance are recognized in a meaningful way. 46.4% 12.7% 33.7% 27.5% 16.2% 9.9% 26.1% 3,626 47,626
25 Awards in my work unit depend on how well employees perform their jobs. 55.5% 16.6% 38.9% 23.2% 11.9% 9.4% 21.2% 3,468 47,713
26 Employees in my work unit share job knowledge with each other. 77.8% 30.5% 47.3% 12.3% 6.0% 3.9% 10.0% 255 50,988
27 The skill level in my work unit has improved in the past year. 63.4% 23.0% 40.5% 24.9% 7.2% 4.4% 11.6% 1,979 49,215
28 How would you rate the overall quality of work done by your work unit? 88.0% 51.5% 36.5% 9.9% 1.5% 0.7% 2.1% N/A 51,283
29 *My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals. 85.0% 39.1% 45.9% 9.7% 3.9% 1.5% 5.4% 429 50,876
30 Employees have a feeling of personal empowerment with respect to work processes. 56.7% 15.2% 41.5% 22.5% 13.8% 7.1% 20.9% 1,310 49,564
31 Employees are recognized for providing high quality products and services. 62.8% 19.0% 43.8% 19.2% 11.5% 6.5% 18.0% 971 49,921
32 Creativity and innovation are rewarded. 53.5% 17.2% 36.3% 25.4% 13.3% 7.8% 21.1% 1,616 49,111
33 Pay raises depend on how well employees perform their jobs. 38.6% 10.7% 27.9% 30.1% 18.8% 12.5% 31.3% 4,617 46,208
34 Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring). 63.2% 21.0% 42.2% 24.3% 7.0% 5.5% 12.4% 3,599 47,279
35 Employees are protected from health and safety hazards on the job. 83.1% 31.0% 52.1% 11.1% 3.6% 2.1% 5.8% 1,055 49,902
36 My organization has prepared employees for potential security threats. 81.3% 27.7% 53.6% 12.4% 4.2% 2.1% 6.4% 757 50,045
37 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated. 61.5% 23.4% 38.1% 20.3% 9.2% 9.0% 18.2% 3,378 47,499
38 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated. 72.6% 30.1% 42.5% 16.9% 4.9% 5.6% 10.5% 4,705 46,084
39 My agency is successful at accomplishing its mission. 82.3% 30.9% 51.4% 13.1% 2.9% 1.7% 4.6% 820 50,065
40 *I recommend my organization as a good place to work. 75.8% 33.8% 42.1% 15.0% 5.9% 3.2% 9.2% N/A 50,914
41 *I believe the results of this survey will be used to make my agency a better place to work. 55.9% 21.7% 34.2% 24.1% 11.2% 8.8% 20.0% 3,111 47,835
42 My supervisor supports my need to balance work and other life issues. 84.5% 50.9% 33.7% 8.1% 3.8% 3.6% 7.4% 192 50,652
43 My supervisor provides me with opportunities to demonstrate my leadership skills. 74.7% 40.6% 34.1% 13.2% 7.1% 5.0% 12.1% 206 50,557
44 Discussions with my supervisor about my performance are worthwhile. 72.1% 38.0% 34.1% 14.8% 7.4% 5.7% 13.1% 421 50,348
45 My supervisor is committed to a workforce representative of all segments of society. 76.0% 40.9% 35.2% 16.4% 3.6% 4.0% 7.5% 3,435 47,304
46 My supervisor provides me with constructive suggestions to improve my job performance. 70.9% 35.6% 35.3% 15.7% 8.0% 5.4% 13.4% 227 50,553
47 Supervisors in my work unit support employee development. 75.4% 39.2% 36.2% 13.7% 5.8% 5.1% 10.9% 691 50,103
48 My supervisor listens to what I have to say. 81.5% 47.2% 34.3% 9.9% 5.3% 3.3% 8.6% N/A 50,699
49 My supervisor treats me with respect. 84.8% 52.2% 32.6% 8.4% 3.7% 3.1% 6.8% N/A 50,694
50 In the last six months, my supervisor has talked with me about my performance. 82.7% 44.1% 38.6% 9.0% 5.8% 2.5% 8.2% N/A 50,686
51 I have trust and confidence in my supervisor. 74.6% 45.2% 29.4% 13.2% 6.5% 5.6% 12.1% N/A 50,658
52 Overall, how good a job do you feel is being done by your immediate supervisor? 77.1% 49.0% 28.0% 14.2% 5.1% 3.6% 8.7% N/A 50,686
53 In my organization, senior leaders generate high levels of motivation and commitment in the workforce. 54.8% 18.0% 36.8% 23.1% 13.1% 9.0% 22.2% 1,184 49,300
54 My organization's senior leaders maintain high standards of honesty and integrity. 62.9% 23.6% 39.3% 22.0% 7.7% 7.4% 15.1% 2,961 47,480
55 Supervisors work well with employees of different backgrounds. 72.6% 27.7% 45.0% 17.4% 5.7% 4.3% 10.0% 2,441 47,861
56 *Managers communicate the goals of the organization. 70.0% 22.9% 47.1% 17.2% 7.7% 5.0% 12.7% 771 49,577
57 Managers review and evaluate the organization's progress toward meeting its goals and objectives. 69.4% 22.9% 46.5% 19.5% 6.6% 4.5% 11.1% 2,644 47,761
58 Managers promote communication among different work units (for example, about projects, goals, needed resources). 63.5% 21.6% 41.9% 19.3% 10.4% 6.8% 17.2% 1,477 48,966
59 Managers support collaboration across work units to accomplish work objectives. 67.5% 23.7% 43.7% 18.3% 8.3% 5.9% 14.3% 1,439 48,792
60 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor? 68.1% 32.3% 35.9% 19.6% 6.4% 5.8% 12.2% 2,589 47,853
61 I have a high level of respect for my organization's senior leaders. 66.2% 28.4% 37.8% 20.1% 7.7% 6.0% 13.7% 754 49,636
62 Senior leaders demonstrate support for Work-Life programs. 66.7% 27.5% 39.2% 20.8% 7.0% 5.5% 12.5% 3,596 46,786
63 *How satisfied are you with your involvement in decisions that affect your work? 60.7% 19.4% 41.3% 20.4% 13.9% 4.9% 18.8% N/A 50,229
64 *How satisfied are you with the information you receive from management on what's going on in your organization? 58.7% 17.7% 41.0% 21.6% 14.2% 5.4% 19.7% N/A 50,254
65 *How satisfied are you with the recognition you receive for doing a good job? 60.6% 22.1% 38.4% 20.7% 12.7% 6.0% 18.7% N/A 50,279
66 How satisfied are you with the policies and practices of your senior leaders? 54.4% 16.3% 38.1% 27.5% 12.3% 5.8% 18.1% N/A 50,164
67 How satisfied are you with your opportunity to get a better job in your organization? 45.1% 15.0% 30.1% 28.5% 16.2% 10.2% 26.4% N/A 50,169
68 How satisfied are you with the training you receive for your present job? 63.3% 20.6% 42.7% 21.8% 10.5% 4.5% 15.0% N/A 50,198
69 *Considering everything, how satisfied are you with your job? 74.3% 27.7% 46.6% 14.9% 7.4% 3.3% 10.7% N/A 50,225
70 Considering everything, how satisfied are you with your pay? 66.3% 22.5% 43.8% 16.1% 12.4% 5.1% 17.5% N/A 50,189
71 *Considering everything, how satisfied are you with your organization? 70.3% 23.8% 46.5% 17.8% 8.1% 3.8% 11.9% N/A 50,031

* AES prescribed items as of 2017 (5 CFR Part 250, Subpart C)
** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge'
The Dashboard only includes items 1-71.
Percentages are weighted to represent the Agency's population.

Content created by Office of Human Resources (OHR)
Content last reviewed