PRF General Distribution and ARP Rural Questions

Download all Provider Relief Fund FAQs (PDF - 538 KB)

Phase 1 - Overview and Eligibility

Phase 1 - Determining Additional Payments

Phase 1 - Provider Relief Fund Payment Portal Phase 1 General Distribution

Phase 1 - Data Sharing

Phase 2 - Overview and Eligibility

Phase 2 - Tax Identification Number (TIN) Validation Process

Phase 2 - Application Process

Phase 3 - Overview and Eligibility

Phase 3 - Tax Identification Number (TIN) Validation Process

Phase 3 - Application Process

Phase 4 - Overview and Eligibility

ARP Rural - Overview and Eligibility

Phase 4/ARP Rural - Tax Identification Number (TIN) Validation Process

Phase 4 - Application Process

Phase 4 - Complex Financial Situations

ARP Rural - Application Process

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PRF General Distribution and ARP Rural Questions

Phase 1 - Overview and Eligibility

Which types of providers are eligible to receive a Phase 1 – General Distribution Provider Relief Payment?

Why am I receiving an email requesting that I submit my financial information in response to the payment I received as part of Phase 1 of the General Distribution?

I received an email from the Provider Relief Fund's DocuSign application web portal informing me that my CARES Act Provider Relief Fund Application DocuSign submission ("envelope") has expired. Does this mean I am not eligible to receive a General Distribution payment?

I am a health care provider that received a previous Phase 1 – General Distribution payment and I submitted my revenue information through the Provider Relief Fund Payment Portal. Why am I not receiving an additional payment?

Why might a provider that bills Medicare fee-for-service not have received a payment from the initial $30 billion Phase 1 – General Distribution?

Phase 1 - Determining Additional Payments

How can I estimate the total payment amount I can anticipate through the Phase 1 – General Distribution?

Phase 1 - Provider Relief Fund Payment Portal Phase 1 General Distribution

An organization has prescription sales as part of its revenue. Can these sales be captured in the data submitted as "gross sales or receipts" or "program service revenue?"

What information is HHS collecting for Phase 1 – General Distribution in the Provider Relief Fund Payment Portal?

Phase 1 - Data Sharing

Why am I being redirected to DocuSign to fill out certain elements?

What is DocuSign doing with my data?

What information is shared with UnitedHealth Group, UnitedHealthcare, Optum, or any other subsidiary of UnitedHealth Group?

Who has access to my revenue data?

Phase 2 - Overview and Eligibility

Who is eligible for Phase 2 – General Distribution?

What was the methodology/formula used to calculate provider payment?

I applied for funds as part of Phase 2 of the General Distribution. Why have I not yet received a payment?

Will Phase 2 - General Distribution payments be made to the billing TIN or filing TIN for those who received a payment that was less than 2% of revenue as part of the Phase 1 - General Distribution?

Will practices or facilities that experienced a change in ownership that prevented them from receiving a Targeted Distribution payment, such as a Skilled Nursing Facility payment or Safety Net Hospital payment, be eligible for more than 2% of revenue from patient care?

What are the reasons that I would not be eligible for a Phase 2 – General Distribution payment?

Does payment from the Phase 1 – General Distribution affect what I may receive as a Phase 2 – General Distribution payment?

Will payments be sent at one time or disbursed in phases?

Phase 2 - Tax Identification Number (TIN) Validation Process

What if an applicant's TIN is flagged as invalid because it is not on the filing TIN list submitted by states/territories to CMS or the curated list of eligible providers?

When is the deadline to submit an application?

Will health care providers that have not had their TINs validated by the application deadline of September 13, 2020 be able to submit an application after that date?

If my TIN will take more than 15 days to be validated, when will I be notified?

Phase 2 - Application Process

How should a parent organization that files taxes on behalf of its subsidiaries report NPIs if the NPIs are associated with the subsidiaries' TINs, not the filing TIN?

What is the difference between the first Provider Relief Fund Payment Portal and the Provider Relief Fund Application and Attestation Portal for the Phase 2 – General Distribution?

What specific revenue information should I enter into the application portal?

How long will it take from portal submission to payment decision or receipt?

What documentation must be uploaded to the application form?

Phase 3 - Overview and Eligibility

How does Phase 3 differ from the previous phases of the General Distribution?

Who is eligible for Phase 3 – General Distribution?

What will be the methodology/formula used to calculate provider payment in Phase 3 General Distributions?

What is the payment amount that an applicant should expect to receive from Phase 3 of the General Distribution?

When will Phase 3 payments be made?

Are providers that received payments under Phase 3 of the General Distribution limited to using these funds to cover coronavirus-related losses or expenses experienced during the first two quarters of calendar year 2020?

How will Phase 3 payment be calculated for providers that began operations part way through 2019 or in 2020 that do not have complete financial information from 2019 or the first quarter of 2020?

I am a provider that is newly eligible for Phase 3 of the General Distribution. Should I submit an application as part of Phase 3 or will there be another opportunity to receive a General Distribution payment?

What are the reasons that I would not be eligible for a Phase 3 – General Distribution payment?

How should an applicant set up a One Healthcare ID (formerly known as Optum ID) if it is applying for Phase 3 – General Distribution payment on behalf of multiple subsidiaries?

Is a health care provider that did not deposit a check from the Phase 1 – General Distribution that was subsequently voided after 90 days, eligible to apply for the Phase 3 – General Distribution?

Are health care providers that only bill Medicaid or CHIP through a waiver eligible for the Phase 3 – General Distribution?

Are health care providers that only bill Medicaid or CHIP through managed care arrangements eligible for the Phase 3 – General Distribution?

If a health care provider is paid through a certified public expenditure (CPE), will the provider be eligible for the Phase 3 – General Distribution?

Are health care providers that are paid through Organized Healthcare Delivery Systems (OHCDS) and voluntarily assign their direct payment rights to an OHCDS eligible for the Provider Relief Fund Phase 3 – General Distribution?

Are health care providers who bill for Medicaid or CHIP services through a county behavioral health provider network eligible for the Phase 3 – General Distribution?

Phase 3 - Tax Identification Number (TIN) Validation Process

When is the deadline to submit an application?

Is there anything different about the TIN validation process for Phase 3 compared to the process for Phase 2?

What if an applicant's TIN is flagged as invalid because it is not on the curated list of eligible providers?

I received an email saying my Taxpayer Identification Number (TIN) was under review. What does that mean?

Phase 3 - Application Process

An organization has the sale of medical supplies, such as durable medical equipment and prescription glasses and contacts, as part of its revenue and expenses. Can these sales be captured in the data submitted as a part of revenue and operating expenses from patient care?

Does "operating expenses from patient care" include costs that support the delivery of care, such as the health care providers' information technology, finance, and human resources costs?

Does "most recent federal income tax return of 2017, 2018, or 2019" mean filed return?

If a parent entity is applying for the Phase 3 General Distribution on behalf of itself and multiple subsidiaries, and the parent and subsidiaries file a group tax return, should the parent entity submit the joint tax return as part of its application?

Should a parent entity applying on behalf itself and subsidiaries report the proportion of revenues from patient care, along operating revenue and operating expenses for patient care, aggregated across all entities or break out each figure by TIN?

May a parent entity applying on behalf of multiple subsidiaries that would like each subsidiary to receive its own payment submit as documentation for each individual subsidiary the common group tax return?

How should intercompany rent be treated when reporting "operating expenses from patient care?"

What is "operating revenues from patient care?"

What is "operating expense from patient care?"

An organization has prescription sales as part of its revenue. Can these sales be captured in the data submitted as a part of revenue from patient care?

If I entered my TIN for validation as part of Phase 2 but it was not validated until October 5, 2020 or later, which application will I fill out?

Why am I required to reenter information previously submitted as part of Phase 1 and/or Phase 2?

I have completed my application and submitted it in the portal, but the portal still says "Get Started" as if I have not submitted. Why is this?

Am I able to edit or resubmit my Phase 3 – General Distribution application in the Provider Relief Fund Application and Attestation Portal?

If an organization neither files taxes nor has audited financial statements, what financial documents should it submit with its application?

What should I do if I do not have the federal tax form to submit my information?

If a health care provider has changed tax status between the most recent tax filing and the current year, which status should the practice use to apply?

If a tax-exempt organization receives federal, state, and/or local grant funds, which is reported on line 8 of Form 990, can it include this revenue with the revenue reported in line 9 of the Form 990, in field 10 of the application?

Should I set up an electronic payment Automated Clearing House (ACH) account before my application is approved?